“We believe that the People who make up the service organization are the first place for focus.”
 

Propoint Solutions is a team of seasoned, experienced and Certified ITIL Experts, focused on delivering excellence in IT Service Management, Training, Certification and Consulting. Incorporated in 2004, we received the internationally recognized EXIN accreditation as an ITIL Training Provider in 2005. Since then, we've built our business from the ground up through relationships and referrals. Our services are hands-on and customer-specific, and our Rapid Response Team is available according to your schedule, not ours. Our team members hold numerous industry certifications and are Certified ITIL Experts with extensive industry experience in leading IT and service organizations. Additionally, Propoint consultants are recognized industry experts, authoring and presenting numerous ITIL-related papers, and speaking at conferences around the world.

	Course Title Fee per seat $US Duration Class Size Schedule and Locations  ITIL® V2 Foundation $995.00 16 Hours 8 - 20 Click Here  ITIL® Planning to Implement Service Management $1,195.00 16 Hours 8 - 16 Click Here  ITIL® Overview / Workshop $595.00 8 Hours 8 - 20 Click Here  ITIL® Executive Overview $495.00 4 Hours 8 - 20 Click Here  ITIL® Practitioner Support & Restore IPSR $2,850.00 40 Hours 8 - 16 Click Here  ITIL® Practitioner Release & Control IPRC $2,850.00 40 Hours 6 - 16 Click Here  ITIL® v3 Foundation Certification $1,495.00 24 Hours 8 - 25 Click Here  ITIL® Practitioner Agree & Define IPAD $2,850.00 40 Hours 8 - 16 Click Here  ITIL® Practitioner Plan & Improve IPPI $2,850.00 40 Hours 8 - 16 Click Here  ITIL® Planning to Implement (virtual) $595.00 6 Hours 4 - 20 Click Here  ITIL® Incident Management (virtual) $595.00 6 Hours 4 - 20 Click Here  ITIL® Change Management (virtual) $595.00 6 Hours 4 - 20 Click Here  ITIL® Configuration Management - SACM (virtual) $595.00 6 Hours 4 - 20 Click Here  ITIL® Problem Management (virtual) $595.00 6 Hours 4 - 20 Click Here  ITIL® Service Level Management (virtual) $595.00 6 Hours 4 - 20 Click Here  Service Management Essentials $1,495.00 16 Hours 8 - 25 Click Here  ITIL Lite Workshop $1,495.00 16 Hours 8 - 20 Click Here

 
Here is what our ITIL Course students are saying:

"The ITIL training provided by Propoint Solutions really helped us to get a better understanding of what ITIL really is. By understanding the basics of ITIL we are now better able to map out a plan on how best to implement ITIL throughout our organization. Propoint did an outstanding job of understanding our organization and explaining ITIL in terms that we could understand. The training provided was professional, informative and believe it or not... fun."
- ITIL Project Manager, Healthcare IT

"Outstanding content, focus, and pace for real world practitioners and those seeking Certification."
- Children's Hospital

"This class and the instructor from Propoint Solutions were very helpful in giving me the understanding of ITIL I need to start implementing ITIL on my project."
- IBM

"The instructor very capably blended textbook knowledge with real-world implementation experience to bring my skill and knowledge efficiently up to a Certification level."
- Sprint

"Excellent real-world examples presented by an instructor who's been there, done that."
- IT Manager, HP

"Instructor's knowledge was very exhaustive and he covered it with ease."
- IBM

"I am confident that this training will positively contribute to UEN's performance as an IT organization."
- Executive Director, Utah Education Network

"The real world experience examples were priceless!"
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