Testimonials from Our Students and Clients

Here is what our ITIL Course students are saying:

The instructor very capably blended textbook knowledge with real-world implementation experience to bring my skill and knowledge efficiently up to a Certification level.


Excellent real-world examples presented by an instructor who's been there, done that.

IT Manager, HP

Instructor's knowledge was very exhaustive and he covered it with ease.


I am confident that this training will positively contribute to UEN's performance as an IT organization.

Executive Director, Utah Education Network

Contained lots of good information that I can immediately put to use. Great foundation course!

Project Manager, A-Dec

Kept the course on track and provided real life applications to validate the key terms of ITIL.

Manager, APS

The Propoint Instructor did a wonderful job of relating ITIL to our company. Showed us how to use this training in our world.

Program Manager, Avaya

Far exceeded expectations and believe it prepared me well for the exam.

Project Manager, Catholic Health Initiatives

This course did a great job of providing our team with the essentials for understanding and developing ITIL.

Director of Customer Service, Cincinnati Bell Telephone System

Exceptional course! Excellent balance of ITIL knowledge and examples of practical application to enhance the learning experience.

Business Sys. Analyst, Colorado Springs Utilities

I found that the course and Propoint Insructor exceeded my expectations. Group participation was among the highest I have experienced in a training.

Operations Manager, State of Oregon

The Propoint Instructor was great facilitator. He kept me engaged with his great sense of humor and real life examples applied to the material.

IT Service Manager, DataFlow Alaska

Excellent training- I am motivated and excited to implement ITIL at work!

Core System Spec III, FOTF

Exellent coverage of ITIL with emphasis on actionable information useful for my current responsibilities.

Sr. Data Architect, Kforce Government Solutions

The Propoint Instructor was fantastic. Very knowledgeable, articulate, energetic, friendly, professional, funny. Excellent teacher - wonderful teaching skills

Service Delivery Coordinator, MINCOM

The Propoint Instructor is very knowledgeable, personable, have great references (materials, web sites books). I would recommend this session to others

Incident/Prob. Mgmt, National Grid

Phoenomenal training info. The trainer's experience and knowledge was crirical to my success.

Desktop Support, The Kemtah Group

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Propoint Solutions holds the following Accreditations

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Onsite Course Cancellation Policy If Customer cancels or reschedules a course within 20 business days of the scheduled start date, Customer will be charged 25% of the course fee. If cancellation or reschedule occurs within ten business days of the start date, Customer will be charged 50% of the course fee. Any such fee charged will not be applied to the price of any rescheduled courses.

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