Change Management

Change management is viewed differently depending on who you talk to. To the CIO, it is absolutely imperative to the overall stability of the IT infrastructure. Business units believe they need IT to make changes quickly and without risk/ interruption to meet ever changing business needs in this competitive environment. The IT staff will tell you that Change Management ties their hands and keeps them from doing their job. Who is right?

This course will help you successfully implement ITIL best-practice Change Management methodologies.

This high-energy workshop is filled with practical guidance, templates, quick wins, and tricks for successfully implementing ITIL best-practice methodologies for Change Management.

Key Takeaways

  • Understand the purpose/goal/ objective of Change Management
  • Understand the value Change Management brings to your business or organization
  • Understand key concepts such as Classification, Risk Analysis, Forward Schedule of Change, Projected Service Availability, Standard Change Models, How Change Management and Project Management work together, and the Post Implementation Review
  • Identify and define key roles and responsibilities
  • Understand key activities
  • Define Critical Success Factors and Key Performance Indicators for Change Management
  • Assess the maturity of your current Change Management process
  • Develop a draft Change Management Policy

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Propoint Solutions holds the following EXIN Accreditations
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Upcoming Schedule for this Course

ITIL Foundation Certificate

DateDurationTimeLocation:Fee Per SeatCertification?Registration
Oct 3, 2017 3 days 8:00 AM - 5:00 PM Colorado Springs, CO $1,550 Y Register
Oct 9, 2017 3 days 8:00 AM - 5:00 PM Albuquerque, NM $1,550 Y Register
Nov 29, 2017 3 days 8:00 AM - 5:00 PM Colorado Springs, CO $1,550 Y Register
Feb 6, 2018 3 days 8:00 AM - 5:00 PM Colorado Springs, CO $1,550 Y Register

Release, Control and Validation

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Service Offerings and Agreements

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Planning, Protection and Optimization

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Operational Support and Analysis

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Service Strategy

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Oct 17, 2017 4 days 8:00 AM - 5:00 PM St. Louis, MO $2,195  Y Register 

Service Design

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Service Transition

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Service Operation

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Sep 12, 2017 3 days 8:00 AM - 5:00 PM Albuquerque, NM $2,249  Y Register

Continual Service Improvement

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Managing Across the Lifecycle

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Service Management Essentials

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ITIL Awareness

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ITSM Overview / Workshop

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Building Your ITSM Adoption Roadmap

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Service Level Management

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Incident Management

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Problem Management Professional

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Sep 25, 2017 2 days 8:00 AM - 5:00 PM Washington, D.C. $1,695 Y Register
Oct 11, 2017 2 days 8:00 AM - 5:00 PM Dallas, TX $1,695 Y Register
Oct 16, 2017 2 days 8:00 AM - 5:00 PM Virtual $1,695 Y Register
Oct 30, 2017 2 days 8:00 AM - 5:00 PM Orlando, FL $1,695 Y Register
Nov 6, 2017 2 days 8:00 AM - 5:00 PM Atlanta, GA $1,695 Y Register
Dec 13, 2017 2 days 8:00 AM - 5:00 PM Virtual $1,695 Y Register

Problem Management

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Configuration Management - SACM

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Change Management

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Release Management

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ITIL Certification

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ITIL MALC Certification

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ITIL Expert Level

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ITIL Intermediate Level Certification

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ITIL Practitioner

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Nov 14, 2017 3 days 8:00 AM - 5:00 PM  St. Louis, MO  $2,195  Register 

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