Propoint consultants serve as trusted advisors to CIOs and IT leadership for numerous small and middle market IT organizations. Innovative ITIL based courses delivered by experienced training staff, process maturity assessments, personalized service and the highest standards of integrity ensure every client is a reference account and every service management program is a success.
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Onsite Course Cancellation Policy If Customer cancels or reschedules a course within 20 business days of the scheduled start date, Customer will be charged 25% of the course fee. If cancellation or reschedule occurs within ten business days of the start date, Customer will be charged 50% of the course fee. Any such fee charged will not be applied to the price of any rescheduled courses.